Privacy and cookies

Privacy

This service is run by Civil Service Human Resources (CSHR). We'll handle the information you give to us in accordance with the Data Protection Act. Our terms and conditions apply.

When you create an account on the service, the personal information you give us will be used:

  • so you can apply for a Civil Service Fast Track Apprenticeship
  • so that we can contact you about your application
  • for administration and research purposes

We won't share your personal details for reasons not relating to the apprenticeship.

We'll never share your details with any third party without asking for your permission first.

If you're successful we'll use information you supplied, such as your contact details, to enable our learning partners to set up your accounts, in relation to the apprenticeship. And we will use your personal information for onboarding and induction, such as carrying out security checks.

If you're unsuccessful, we may use your data to assess your suitability for other available opportunities. We may contact you about these opportunities. We may contact you to ask you for feedback about our service.

How long we hold your data

We'll hold your personal data for the duration of the apprenticeship campaign, typically a year. We'll continue to hold anonymised data for up to 5 years for research and administrative purposes. This won't contain your personal information.

Complaints

If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
0303 123 1113

casework@ico.org.uk

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.

Cookies

This service puts small files (known as 'cookies') on to your computer. Most websites do this. These cookies are used to:

  • help us understand how you use the service, so we can improve it
  • remember what notifications you've seen so you're not shown them again
  • temporarily store the information you enter (eg informational messages)

The cookies aren't used to identify you personally. They're put on to your computer to make the service work better for you. You can edit or delete the cookies.

Find out how to edit and delete cookies.

Google Analytics cookie

We use Google Analytics to collect information about how you use the service. This information helps us to make improvements.

The Google Analytics cookie collects and stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the service
  • what you click on while you're using the service

Google Analytics isn't allowed to use or share our analytics data with anyone, but you can opt out if you wish.

Name Purpose Expires
_ga This helps us identify how you use GOV.UK so we can make the site better 2 years

Session cookies

We store session cookies on your computer to help keep your information secure while you use the service.

Name Purpose Expires
PLAY_FLASH Stores session data When you navigate to another page
mdtp Stores session data When you close your browser
mdtpdi Creates a unique ID for your device to prevent unauthorised access to the service 10 years

Introductory message cookies

You may see a pop-up welcome message when you first visit. A cookie is stored so that your computer knows you've seen it and knows not to show it again.

Name Purpose Expires
cookies‑banner‑shown Saves a message to let us know that you have seen our cookie message 20 years